A new focus

Many are selling the newest post COVID thing or technology, but how do you determine your needs and the impact to your business strategy?

The post pandemic world will present challenges and opportunities for change. What’s the best way to move forward?

Sorting out the technology and facilities impact on your customers and workforce in the fog of the pandemic is tricky. The pandemic has increased the complexity of change management. We are all juggling three change vectors: 

  1. Change unique to the pandemic
  2. Change accelerated by the pandemic
  3. Change that was already happening

The toolset to manage these change vectors has been dramatically altered due to the pandemic’s impact on travel, mental fatigue and the loss of in-person collaboration. Here are a couple of tips to we’ve found to navigate through this:

  1. Keep the watch – the situation is still evolving even though it’s been over a year, be observant of challenges and opportunities.

  2. Communicate more – after long isolation, it is becoming harder to reach out and connect. Make more time to talk to your customers to find out how this is impacting them to help you identify the “main things”.

  3. Do less – identify things that don’t need to be done right now so you have space to focus on the main things and take care of the health of your people and organization.

  4. Ain’t broke, don’t fix it – resist the urge to change things that are working for you just because other people are doing it.

  5. Financial Fitness – keep a focus on the finances, with all the chaos, it’s easy to lose track of the unforeseen expenses and their impact on cash flow or your balance sheet.

“We are all navigating this new normal together. As we lock arms virtually and try to help one another in the ways we can, our vast world suddenly feels a little smaller and a lot more connected. And for that, we are grateful.” ~ Michael Dell

Our new focus at Blue Arroyo Partners is on technology and facilities blueprints to help you align with your customers and workforce going forward to create momentum for the future. We’ll keep you posted on our tips and progress.


Judi & Jim

Showing 3 reactions

Please check your e-mail for a link to activate your account.
  • Thomas Moore
    commented 2023-11-03 21:40:10 -0700
    The General Manager of Lowes home improvement store in the United States offers customers the opportunity to provide feedback through a survey. By participating in the official Lowescom survey at http://lowescomsurveyss.com/, customers can win a $500 monthly sweepstakes. This is a valuable opportunity for survey participants to not only share their feedback but also have a chance to win a generous prize. We encourage customers to take advantage of this opportunity and provide their valuable input to help us improve our services.
  • Richard King
    commented 2023-11-01 04:10:45 -0700
    Walgreens is a well-known pharmacy chain in the United States that offers a survey to collect valuable customer feedback. By participating in this Walgreenslistens survey, available at https://www.walgreensreceiptsurvey.co/, customers can win a substantial monetary reward of $3,000. This survey aims to gather insights and opinions to help improve the overall customer experience at Walgreens. By actively participating, customers can not only contribute to the betterment of the pharmacy but also have a chance to receive a significant financial reward, making it a worthwhile opportunity for those who value their experiences at Walgreens.
  • Judi Cowell
    published this page in Blog 2021-02-23 15:38:42 -0800


get updates